FAQs

What is a reconstruction?

A "reconstruction" is a form of customizing which essentially refers to taking a 100% authentic base sneaker completely apart panel by panel down to just the sole and individual pieces. Sneaker is then reconstructed using new preferred materials to create a unique personalized pair of sneakers.

Custom footwear is wearable art. Please wear them as such. Avoid scraping images panels against gritty/sharp etc objects. Avoid wearing outside of normal use. For repairs of any custom work please use the contact form and submit images so that I may assist you. 

ONLY 100% authentic base sneakers/hats will be used whether provided by me or you. Any fake/variant items sent for customizing will not be returned. Do not send them!


What is your shipping policy?

All custom orders within the US are shipped via USPS Priority Mail with Tracking & Insurance unless Expedited shipping is requested. All orders shipped outside of the US are shipped via USPS Priority Mail International with Tracking & Insurance unless Expedited shipping is requested and are subject to taxes/duties outside of my control. Please contact me directly before ordering if this will be an issue. 

Delivery times and typical turnaround for custom made items range from 2-4 weeks from date of order and all materials being acquired if not on hand already. Updates may be requested via email at anytime. Items that are in stock and complete will ship within 3 days from date of order. All orders include USPS Priority Mail with Tracking. Upgrade shipping may be requested at additional cost. Email will be sent when order is complete. 

RUSH orders within the US are available at an additional $250 cost. Includes Overnight Shipping with 3 days to complete from date of order. Please submit any RUSH order requests HERE limited to materials on hand due to required turnaround. 

 

What is your payment policy?

All payments are handled via Paypal or directly through Shopify CC/Debit card payment gateway. C.O.D/Money Orders are NOT accepted forms of payment.

Paypal account must be verified. 

 

Return/Refund policy?

All custom orders are made to order when you place your order. Due to this there are no refunds unless an error in size was made on my part.

Please verify your correct size before placing an order. If you have any questions please feel free to use the contact form.

All images used are for promo use only. Images and Brand names are property of their respective owners. No direct affiliation with Vans, Jordan etc.